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Receptionist - Fixed Term

Position #Applications ClosesWork Type
1013883 06 March 2020 Full time

About us

At Mercy Hospital continuing the legacy of our founders matters to us – this means creating an environment where exceptional care makes a difference. A shared purpose achieved by our outstanding team.

We are an elective surgery hospital dedicated to providing high standards of care to our patients, staff and wider community through our focus on values, sustainability, charitable outreach and excellent service.

Our staff are provided support for further training, personal development and an extensive range of benefits including (but not limited to):

  •  free on-site parking
  •  access to staff discount for some surgical procedures
  • subsidised health insurance and meals for staff.

About the Role

The Receptionist role is responsible for providing a welcoming, knowledgeable and reassuring service to our patients, visitors, staff and consultants.

The position is approximately 32 hours per week, to be worked over a 7 day rotating roster during the opening hours of the hospital reception (6:15am – 8:30pm), which includes weekend work.

The role is a 9 month fixed term position. The reason for the fixed term nature of this role is to provide temporary cover during the time rosters and additional duties on reception are being reviewed.

Specific duties include:

  • All visitors and patients are acknowledged with a professional, warm welcome
  • Provide an efficient and effective service delivery including preadmissions and medical records
  • Communicate in such a way that meets Patient needs
  • Facilitate effective emergency management processes when required.

Skills and Experience:

  • Excellent administration and client service skills
  • Excellent attention to detail
  • Work calmly under pressure and prioritise workload
  • Professional approach to work
  • Sound knowledge of Microsoft office and confident learning new computer applications.

The successful applicant must have previous Reception experience. Experience in a medical environment would be preferred.


How to Apply
Please click here to complete an online application.

For further information about the role please email HR Enquiries Please note we do not accept applications via email. 

Applications close 6 March 2020.

Reception PD

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