Patient Feedback and Complaints

We hope you are satisfied with all aspects of your care and treatment.


Following discharge you will receive a Mercy Hospital Patient Questionnaire. There is both a comments section and a complaints section attached to this form.

You are encouraged to complete this as your feedback enables us to continue to improve our service.

We appreciate any feedback and will respond should you request this.


You can also download the Patient Questionnaire and Complaint forms below.

Post completed forms to:

Mercy Hospital Dunedin Ltd

Private Bag 1919

Dunedin 9054


Alternatively, email Mercy Hospital at

Complaints Form

PDF 127 KB