Mercy Hospital Logo

Philosophy

We are committed to the Christian ministry of healing as part of the mystery of God’s merciful love for each person.

We affirm and respect the dignity, uniqueness and rights of every person.

We promote wellness and quality of life – physical, psychological, social and spiritual.

We extend compassionate service to all those in need of love, comfort and understanding regardless of culture, belief or background.

Mission

To share in the mission of the Sisters of Mercy by continuing the healing ministry of Jesus Christ through providing the highest standards of health care for the total well-being of all.

Values and Behaviours (for everyone working at Mercy Hospital)

“Our values, the “Mercy Way”, are inspired by the spirit of Catherine McAuley and the healing ministry of the Sisters of Mercy.” 

 

Hiranga

Excellence

We do our best every day, learning continually.
We work together to provide excellent service.
We take every opportunity to learn from our successes and failures.
We are innovative and share our ideas and learnings.
We make safety our priority.
We are accountable for our actions and behaviours.

Atawhai

Care

We respond to others with empathy, kindness and expertise.
We are genuine and attentive in the care we provide.
We care about serving the needs of our patients.
We work together and value each other’s contributions.
We go the extra mile in our care for others.
We are able to give and receive feedback constructively.

Whakaute

Respect

We treat people as we would like to be treated.
We respect and support the work of our Mission Partners in the community.
We respect people with different cultural backgrounds and beliefs.
We behave with integrity by respecting the dignity of all.
We respect the environment by using our resources wisely.
We are equitable and fair in our actions and decisions.

Kotahitanga

Collaboration

We work together for the common good.
We accept other people depend on our work.
We work together to achieve the best possible outcome.
We are engaged and communicate openly with each other.
We find solutions in the best interests of everyone.
We are committed to lifelong learning.

 

We affirm and respect the dignity, uniqueness and rights of every person.

We promote wellness and quality of life – physical, psychological, social and spiritual.

We extend compassionate service to all those in need of love, comfort and understanding regardless of culture, belief or background.