Our Policies

Exceptional care that makes a difference.

Mercy Hospital's policies are available to download below. Printed copies are  available for reference at Mercy Hospital main reception.

Adverse Reaction to Medication Policy
Updated: December 2019
243 KB
Antimicrobial Policy
Updated: December 2021
415 KB
Cardiac Heater - Cooler Management Policy
Updated: February 2020
225 KB
Chaperoning Policy
Updated: December 2021
398 KB
Child Protection Policy
Updated: July 2021
702 KB
Clinical Imaging Policy
Updated: August 2021
426 KB
Clinical Records Management Policy
Updated: March 2022
1 MB
Cold Chain Vaccine Management Policy
Updated: March 2022
419 KB
Complaints Policy
Updated: July 2021
499 KB
Consent Policy
Updated: December 2020
471 KB
Consumer Engagement Policy
Updated: June 2022
441 KB
Contracts Management Policy
Updated: November 2022
621 KB
CPR Policy
Updated: May 2022
433 KB
Credentialing Policy
Updated: July 2022
821 KB
Creutzfeldt-Jakob Disease Policy
Updated: October 2021
1002 KB
Cultural Policy
Updated: May 2021
323 KB
Death of a Patient Policy
Updated: August 2021
550 KB
Discharge of Paitents Policy
Updated: August 2022
506 KB
Document Control Policy
Updated: April 2021
395 KB
Electrosurgical Smoke Evacuation Policy
Updated: November 2022
416 KB
Emergency Management Policy
Updated: June 2022
472 KB
Environmental Cleaning Policy
Updated: November 2022
384 KB
Environmental Management Policy
Updated: February 2020
187 KB
External Service Providers Policy
Updated: August 2021
471 KB
Falls Prevention and Management Policy
Updated: November 2021
406 KB
Fire Safety Policy
Updated: November 2022
418 KB
First Aid Policy
Updated: February 2022
371 KB
Food Safety Policy
Updated: June 2022
386 KB
Hand Hygiene Policy
Updated: July 2020
744 KB
Hazard Management Policy
Updated: March 2022
459 KB
Hazardous Substances Policy
Updated: April 2021
481 KB
Health and Safety Policy
Updated: August 2020
432 KB
ICT Governance Policy
Updated: December 2021
458 KB
Incident Policy
Updated: November 2020
585 KB
Infectious Disease Patient Management Policy
Updated: February 2021
1.5 MB
Infectious Disease Staff Management Policy
Updated: July 2021
632 KB
Information Management Policy
Updated: December 2020
446 KB
Isolation Policy
Updated: April 2021
864 KB
Laser Safety Policy
Updated: November 2022
481 KB
Laundry Policy
Updated: February 2020
168 KB
Medicines Management Policy
Updated: March 2022
718 KB
Nursing Model of Care Policy
Updated: December 2021
363 KB
Nursing Scope of Practice Policy
Updated: September 2022
1020 KB
Outbreak Management Policy
Updated: July 2021
401 KB
Pastoral Care & Chaplaincy Policy
Updated: December 2021
409 KB
Patient Assessment Policy
Updated: October 2020
475 KB
Patient Family Violence Policy
Updated: November 2022
446 KB
Patient Restraint-Minimisation Policy
Updated: September 2020
680 KB
Patient Visiting/Accompanying Policy
Updated: June 2021
386 KB
Personal Protective Equipment Policy
Updated: August 2020
402 KB
Point of Care Testing Policy
Updated: November 2020
463 KB
Pressure Injury Management Policy
Updated: July 2022
665 KB
Pressure Injury Management Policy
Updated: July 2022
665 KB
Privacy and Release of Information Policy
Updated: November 2020
614 KB
Product Evaluation Policy
Updated: May 2022
272 KB
Radiation Policy
Updated: September 2022
489 KB
Research Policy
Updated: July 2020
371 KB
Resuscitation/Not Resuscitation Policy
Updated: July 2022
874 KB
Return of Explanted Malware Policy
Updated: November 2022
419 KB
Risk Management Policy
Updated: December 2020
431 KB
Risk Rating and Review for Policies
Updated: February 2022
614 KB
Safe Handling & Moving Policy
Updated: October 2020
287 KB
Security Policy
Updated: June 2022
410 KB
Site Marking Policy
Updated: February 2021
419 KB
Staff Immunisation Policy
Updated: August 2020
139 KB
Standard Precautions Policy
Updated: March 2021
350 KB
Standing Orders/Surgical Preferences Policy
Updated: March 2021
445 KB
Surgical Safety Checklist Policy
Updated: November 2022
431 KB
Surveillance Policy
Updated: June 2021
416 KB
Transfer of Patients Policy
Updated: November 2022
464 KB
Venous Thromboembolus (VTE) Policy
Updated: February 2022
633 KB
Waste Management Policy
Updated: July 2021
410 KB
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