Our Policies

Exceptional care that makes a difference.

Mercy Hospital's policies are available to download below. Printed copies are  available for reference at Mercy Hospital main reception.

Adverse Reaction to Medication Policy
Updated: December 2019
243 KB
Antimicrobial Policy
Updated: December 2021
415 KB
Cardiac Heater - Cooler Management Policy
Updated: February 2020
225 KB
Chaperoning Policy
Updated: December 2021
398 KB
Child Protection Policy
Updated: July 2021
702 KB
Clinical Imaging Policy
Updated: August 2021
426 KB
Clinical Records Management Policy
Updated: June 2021
1.1 MB
Cold Chain Vaccine Management Policy
Updated: March 2021
421 KB
Complaints Policy
Updated: July 2021
499 KB
Consent Policy
Updated: December 2020
471 KB
Consumer Engagement Policy
Updated: December 2019
172 KB
Contracts Management Policy
Updated: December 2020
620 KB
CPR Policy
Updated: December 2019
172 KB
Credentialing Policy
Updated: June 2021
517 KB
Creutzfeldt-Jakob Disease Policy
Updated: October 2021
1002 KB
Cultural Policy
Updated: May 2021
323 KB
Death of a Patient Policy
Updated: August 2021
550 KB
Discharge of Paitents Policy
Updated: December 2019
208 KB
Document Control Policy
Updated: April 2021
395 KB
Electrosurgical Smoke Evacuation Policy
Updated: December 2021
335 KB
Emergency Management Policy
Updated: July 2021
452 KB
Environmental Cleaning Policy
Updated: November 2020
375 KB
Environmental Management Policy
Updated: February 2020
187 KB
External Service Providers Policy
Updated: August 2021
471 KB
Falls Prevention and Management Policy
Updated: November 2021
406 KB
Fire Safety Policy
Updated: November 2021
615 KB
First Aid Policy
Updated: December 2019
116 KB
Food Safety Policy
Updated: December 2019
115 KB
Hand Hygiene Policy
Updated: July 2020
744 KB
Hazard Management Policy
Updated: November 2021
451 KB
Hazardous Substances Policy
Updated: April 2021
481 KB
Health and Safety Policy
Updated: August 2020
432 KB
ICT Governance Policy
Updated: December 2021
458 KB
ICT Security Policy
Updated: August 2020
447 KB
Incident Policy
Updated: November 2020
585 KB
Infectious Disease Patient Management Policy
Updated: February 2021
1.5 MB
Infectious Disease Staff Management Policy
Updated: July 2021
632 KB
Information Management Policy
Updated: December 2020
446 KB
Isolation Policy
Updated: April 2021
864 KB
Laser Safety Policy
Updated: October 2020
483 KB
Laundry Policy
Updated: February 2020
168 KB
Medicines Management Policy
Updated: March 2021
725 KB
Nursing Model of Care Policy
Updated: October 2020
481 KB
Nursing Scope of Practice Policy
Updated: October 2020
488 KB
Nutritional Care Policy
Updated: July 2020
198 KB
Outbreak Management Policy
Updated: July 2021
401 KB
Pastoral Care & Chaplaincy Policy
Updated: December 2021
409 KB
Patient Assessment Policy
Updated: October 2020
475 KB
Patient Family Violence Policy
Updated: December 2019
347 KB
Patient Restraint-Minimisation Policy
Updated: September 2020
680 KB
Patient Visiting/Accompanying Policy
Updated: June 2021
386 KB
Personal Protective Equipment Policy
Updated: August 2020
402 KB
Point of Care Testing Policy
Updated: November 2020
463 KB
Privacy and Release of Information Policy
Updated: November 2020
614 KB
Product Evaluation Policy
Updated: August 2020
95 KB
Radiation Policy
Updated: September 2021
482 KB
Research Policy
Updated: July 2020
371 KB
Resuscitation/Not Resuscitation Policy
Updated: August 2021
1.2 MB
Return of Explanted Malware Policy
Updated: November 2021
394 KB
Risk Management Policy
Updated: December 2020
431 KB
Risk Rating and Review for Policies
Updated: December 2019
172 KB
Safe Handling & Moving Policy
Updated: October 2020
287 KB
Security Policy
Updated: December 2019
143 KB
Site Marking Policy
Updated: February 2021
419 KB
Staff Immunisation Policy
Updated: August 2020
139 KB
Standard Precautions Policy
Updated: March 2021
350 KB
Standing Orders/Surgical Preferences Policy
Updated: March 2021
445 KB
Surgical Safety Checklist Policy
Updated: December 2020
443 KB
Surveillance Policy
Updated: June 2021
416 KB
Transfer of Patients Policy
Updated: December 2019
203 KB
Venous Thromboembolus (VTE) Policy
Updated: April 2021
898 KB
Waste Management Policy
Updated: July 2021
410 KB
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