Our Policies

Exceptional care that makes a difference.

Mercy Hospital's policies are available to download below. Printed copies are  available for reference at Mercy Hospital main reception.

Anaesthetic RN Policy
July 2014
75 KB
Antimicrobial Policy
July 2017
181 KB
Chaperoning Policy
September 2017
129 KB
Child Protection Policy
June 2018
372 KB
Clinical Imaging Policy
July 2018
114 KB
Clinical Records Management Policy
September 2019
524 KB
Complaints Policy
May 2018
246 KB
Consent Policy
October 2017
144 KB
Consumer Engagement Policy
March 2019
172 KB
Contracts Management Policy
June 2017
243 KB
CPR Policy
April 2019
172 KB
Credentialing Policy
May 2019
216 KB
Creutzfeldt-Jakob Disease Policy
October 2018
360 KB
Cultural Policy
May 2020
316 KB
Death of a Patient Policy
July 2019
235 KB
Discharge of Paitents Policy
July 2019
208 KB
Document Control Policy
February 2016
154 KB
Emergency Management Policy
June 2020
204 KB
Environmental Cleaning Policy
August 2019
375 KB
Environmental Management Policy
January 2020
187 KB
Fire Safety Policy
October 2019
253 KB
First Aid Policy
March 2019
116 KB
Food Safety Policy
April 2019
115 KB
Hand Hygiene Policy
May 2020
744 KB
Hazard Management Policy
August 2019
334 KB
Hazardous Substances Policy
January 2019
196 KB
Health and Safety Policy
August 2018
432 KB
ICT Governance Policy
March 2016
169 KB
ICT Security Policy
July 2016
447 KB
Incident Policy
July 2017
585 KB
Information Management Policy
August 2018
175 KB
Isolation Policy
September 2016
217 KB
Laser Safety Policy
July 2019
483 KB
Laundry Policy
February 2020
168 KB
Medicines Management Policy
February 2020
623 KB
Nursing Model of Care Policy
July 2017
481 KB
Nutritional Care Policy
March 2020
198 KB
Outbreak Management Policy
July 2019
128 KB
Patient Assessment Policy
July 2019
475 KB
Point of Care Testing Policy
October 2017
463 KB
Product Evaluation Policy
April 2019
95 KB
Radiation Policy
October 2019
664 KB
Research Policy
May 2020
371 KB
Risk Management Policy
October 2017
252 KB
Security Policy
May 2019
143 KB
Site Marking Policy
October 2018
151 KB
Social Media Policy
May 2020
161 KB
Staff Immunisation Policy
March 2020
139 KB
Standard Precautions Policy
May 2017
222 KB
Surgical Safety Checklist Policy
October 2018
170 KB
Surveillance Policy
October 2018
164 KB
Transfer of Patients Policy
July 2019
203 KB
Waste Management Policy
May 2018
322 KB
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