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Patient Safety Initiative

Mercy Hospital was the first private provider in the South Island to pledge support for the Open for better care national patient safety campaign.

The campaign is an excellent fit with one of our key values, which is to provide the highest quality care and to engage in ongoing development to remain relevant and responsible.

Co-ordinated nationally by the Health Quality & Safety Commission, Open for better care focuses on reducing harm in four important areas: falls, surgical site infections, medication and surgery.

The campaign was launched by the Associate Minister of Health, Hon Jo Goodhew, in May 2013, and will run to mid-2015. It aims to ensure healthcare workers do the right thing, and do it right first time.

We’re already working with staff to reduce harm from falls, and all our staff have completed an online programme about hand hygiene - which is critical to reducing surgical site infections.  Open for better care will complement and strengthen the work we’re carrying out in these areas.

All the country’s 20 district health boards have endorsed Open for better care, and our participation will enable us to benchmark our patient safety initiatives against the public sector. The New Zealand Private Surgical Hospitals Association, to which we belong, is also supporting the campaign.

The national patient safety campaign provides us with a central place to go to for national evidence-based best practice guidelines, and access to excellent resources for our team.

Our membership of Open for better care gives patients extra transparency, as well as the confidence that comes from knowing they have chosen a hospital that puts safety first.