Please be sure to discuss your fees with your Surgeon who will provide you with an estimate of their fees and Mercy Hospital's fees before you are admitted.
You will usually receive separate accounts from:
If you have any enquiries regarding fees, please telephone Mercy Hospital or your surgeon prior to your admission.
Payment of your account must be made within 14 days of the invoice date. Mercy Hospital reserves the right to charge interest at 2.0% per month (24% per annum) on all unpaid balances once one month has elapsed since the invoice date.
We accept payment by the following methods:
Once you have received all invoices relating to your surgery, you must complete a claim form and forward this to your insurer. After Mercy Hospital has received payment from your insurance company, Mercy Hospital will forward you a receipt showing any amount outstanding that has not been paid by your insurer.
If your surgery is not covered by Health Insurance or ACC, you may be asked to pay a deposit for a portion of your estimated hospital costs prior to your surgery.
Hospital accounts will be paid directly by ACC. There are a number of procedures and/or situations for which ACC does not meet the full cost. Your Surgeon will have outlined any co-payment required by you.
You are required to pay personal expenses incurred (e.g. toll calls, additional single room charges and visitors meals) within 14 days of the invoice date.
Please contact us ...
Telephone: (03) 467 6654
Email your enquiry to: firstname.lastname@example.org